Terms & Conditions
Last Updated: 1 July 2016
Terms and Conditions
Last updated: 1 July 2016
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms, and Your exclusive remedy for all of the foregoing, shall be limited to the amount actually paid by You through the Service or, if no purchase has been made, to the extent permitted by applicable law.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Translation and Interpretation
These Terms and Conditions may be translated into multiple languages for the convenience of our users. In the event of any inconsistency, ambiguity, or conflict between a translated version and the original English version, the English version shall prevail and be deemed the legally binding version.
Service Delivery Terms
1. Introduction
These Service Delivery Terms govern the provision, activation, and delivery of software products, subscription plans, and digital services offered by ZyntaWeb. By purchasing, subscribing to, or using any of our services, you acknowledge that you have read, understood, and agreed to these terms.
2. Service Delivery Method
ZyntaWeb delivers all products and services electronically through its cloud-based platform. Depending on the selected subscription or service package, delivery may include account activation, software access, administrative credentials, implementation assistance, system configuration, project deployment, hosting setup, documentation, or other digital resources. No physical goods are shipped unless explicitly stated.
3. Delivery Timeline
Service activation typically begins after successful payment verification and completion of any required customer onboarding procedures. Standard subscription services are generally activated within a reasonable timeframe, while implementation, customization, migration, or integration services may require additional time based on project scope, technical requirements, and client approvals.
4. Service Confirmation
Upon successful activation or completion of the purchased service, customers will receive confirmation through their registered email address or authorized account. Access credentials, deployment details, implementation reports, or other relevant information will be delivered electronically.
5. Customer Responsibilities
Customers are responsible for providing accurate registration information, business details, technical requirements, branding assets, and any content necessary for successful service delivery. Delays resulting from incomplete information, delayed approvals, or customer-side technical limitations may affect the agreed delivery schedule.
6. Service Availability and Delivery Issues
While ZyntaWeb makes every reasonable effort to ensure uninterrupted service delivery, temporary interruptions may occur due to scheduled maintenance, infrastructure upgrades, third-party service dependencies, or unforeseen technical circumstances. Customers experiencing delivery or access issues are encouraged to contact our support team for prompt assistance.
7. Modifications, Updates and Enhancements
ZyntaWeb reserves the right to introduce software updates, feature enhancements, security improvements, and performance optimizations as part of its continuous service improvement process. Such updates may be implemented automatically without prior notice where necessary to maintain platform security, stability, or regulatory compliance.
8. Refunds and Cancellations
All refund and cancellation requests shall be governed by our Refund Policy. Subscription fees and service charges become non-refundable once the requested service has been activated, provisioned, configured, or work has commenced, except where otherwise required by applicable law or expressly approved by ZyntaWeb in writing.
9. Changes to These Terms and Conditions
ZyntaWeb reserves the right to amend, modify, or replace these Terms and Conditions at its sole discretion. Where changes are considered material, reasonable efforts will be made to provide advance notice before the revised terms become effective. Continued use of the platform following the effective date constitutes acceptance of the updated Terms and Conditions.
10. Contact Us
If you have any questions regarding these Terms and Conditions, our services, subscriptions, or service delivery process, please contact our support team using the contact information provided on the ZyntaWeb website. We will make every reasonable effort to respond to your inquiry in a timely and professional manner.